Ecommerce is a booming industry and many trends have come and gone. Especially in an economy afflicted by the COVID-19 pandemic, businesses have increasingly turned to e-commerce as a substitute to brick-and-mortar stores, either temporarily or permanently.
Don’t underestimate the power of good ecommerce web development. It’s a common mistake to make, especially for start-ups. Ecommerce web design matters as much as, or sometimes more than the products you’re selling.
As a company that has been in service for over 20 years, Signature Image Consultants saw the evolution of e-commerce to what it is today. We believe that digital shopping will only grow larger in the near future, and we’re here to contribute to its rapid progress. We’re thrilled to announce that our team has acquired a spot on Clutch; Signature Image Consultants have been listed as a top e-commerce developer in the UK.
According to a Senior User Experience Specialist with Nielsen Norman Group ‘Negative experiences have stronger emotional impact on humans than positive experiences do. Thus, in designing the user experience, we need extra emphasis on avoiding those lows.’
So what’s the cost of a good ecommerce website? Nothing compared to the cost of a bad one. After all, new research suggests that for 92% of consumers, visuals are the top driving force for making a purchase.
Combined with the knowledge that the first two seconds of contact with your ecommerce website are the most crucial to making a sale, that’s a pretty big deal. Can your business afford to ignore that?
According to researchers at A&M and Retail Economics, consumers now spend one in every five pounds online – and if businesses are seeing 20% fewer sales on the shop floor as well as their fixed costs rising, then profit margins will be squeezed.
Bricks and mortar shops are experiencing a drop in sales worldwide as a larger portion of sales continue to go to their online competition.
The UK online spend is predicted to grow 29.6% between 2019 and 2024. Furthermore analysts predict half of all UK shopping will be done online within the next 10 years.
According to Smart Insights, UK consumers will spend an average £1,600 per year each on online shopping.
So whether the market for your products and services are local or global, you need an ecommerce web development team that will get your inventory online and in front of new customers—quickly, easily and affordably.
To sell to your audience, you must understand consumer behaviour. According to an informative report from Deloitte, this all comes down to the “Three Rs.” Those are: Research, Recommendations and Reviews, and Returns.
As digital technology opens global markets, customers have access to more product research and information than ever. Informed consumers are able to investigate new brands and old ones to determine to make their final selections, especially in markets such as electronics, gaming, and homewares.
Consumer power is growing. As potential customers begin researching brands, they seek out reviews of consumers and expert recommendations on websites, blogs, and in a growing trends of video reviews on sites like YouTube. User opinions matter in today’s market and people are turning to find those reviews online more than ever. The power of social media has never been higher.
Product returns have become another part of the retail process. Buyers return product for several reasons, not only simply defective products. In many cases, buyers are not able to try out their purchase beforehand and their decision reflects some remorse or simple dissatisfaction
Each part of the “Three Rs” makes a crucial piece in understanding customer motivations. It’s even more important when investing in improving your business’s ecommerce venues.
If your goal is to stay competitive in the market place then you should spend proportionally. When you have your ecommerce website redesigned or developed it’s a good opportunity to look at ways to streamline workflow processes and add value to improve your bottom line.
It’s equally important to consider other costs like content scraping, site hosting, data feeds, search engine marketing and technical support. Costs vary according to your requirements so make sure your web development company produce a functional specification outlining the sites features and functionality. This way nothing gets forgotten or left to chance!
Research shows that consumers make a value judgement within the first seven seconds of encountering a new person or concept. And according to Malcolm Gladwell, that time is only two seconds. How does that transfer to ecommerce? Well, that means you have even less than that to make a visual impression on potential customers.
It’s time to ditch the store-front only practice and focus some resources on understanding howe shopping behaviour is evolving.
Adaptability is key to success in commercial retail. Moreover, selling your product in an online market depends as much on presentation as it does function.
Many businesses feel overwhelmed by the idea of ecommerce and if that’s you, we promise the process is ridiculously easy. Our ecommerce web developers can set up your shop quickly, whether you sell one product or ten thousand.
We can integrate sales, inventory, shipping and customer relationship management tools that help you save time and build your business. So your customers will benefit from an attractive, user-friendly, secure environment that makes them feel good about purchasing from you.
“We’re over the moon to be on Clutch’s radar within the top e-commerce providers and B2B firms in the UK” — Steve Elson, Senior Partner.
Signature Image Consultants have been recognised as a Clutch leader because of our dedication to customer service, determination to find creative solutions, and history of project success. What are your goals for your business’s future? Let us help you achieve them!