Cookies

Our website uses cookies and when you first visit our site we will ask you to consent to the use of cookies. Cookies are tiny text files stored on your computer when you visit certain web pages.Please note cookies do not harm your computer. However, if you’d prefer to restrict, block or delete cookies from Signature you can use your browser to do this.

Analytics cookies

We use Google Analytics to collect information on how visitors use of our website. This information helps us to generate reports and to help us develop our website. These cookies collect information in an anonymous form, the information collected is the number of visitors to the site, how visitors have arrived at our website and all the pages that are visited. For further information, you can visit http://www.google.com/policies/privacy/.

If you’d like to learn more about cookies in general and how to manage them, visit aboutcookies.org. If you’d like to opt out of cookies, please go to the Network Advertising Initiative websitePlease note that we’re not responsible for the content of external websites. 

How we use this data

All personal information collected by Signature is treated as confidential. We disclose entire or part of your data in the limited circumstances described below and with appropriate safeguards on your privacy:

If we are required by law –  we will disclose information about you in response to a subpoena, court order, or other legitimate governmental request.

Signature employees, and independent contractors –  we will disclose information about you to our business partners, external consultants, auditors, collaborators or other third parties, some of our employees and individuals who are our independent contractors need to know the information in order to help us provide our services or to process the information on our behalf and also for administrative purposes, invoicing, tax and all other purposes related to the management of your account. We require all of them to comply strictly with this Privacy Policy.

International transfers

We host, store or otherwise handle your personal information within the borders of European Economic Area (EEA) and the USA.

We will make sure that any transfers of your personal information from one country to another comply with thе data protection and privacy laws that apply.

European data protection laws, in particular, include specific rules on transferring personal information outside the EEA.

When transferring personal information outside the EEA to the USA, we will include the standard data protection clauses approved by the European Commission under Article 46.2 of the General Data Protection Regulation (GDPR) into our contract with the US-based SiteGround group company or other Partners.

You can find out further information about the rules on data transfers outside the EEA, including the mechanisms that we rely upon, on the European Commission website here.

In any event, your information will be processed in accordance with this Privacy Policy. If you would like further information about the global handling of your personal information, please contact us using the details set out in the “Further questions or making a complaint” section below.

Security measures

We use Secure Sockets Layer (SSL) software to encrypt the information you enter on our Site in order to protect its security during transmission to and from our Site. When storing information, we protect its security by encryption and pseudonymization of critical data. When we process credit card information and payments, the credit card is subject to tokenization and strong security measures.

Although we take all these measures to maintain the safety and security of your personal information, please note that no transmission over the Internet can ever be guaranteed to be secure. Consequently, please note that we cannot fully guarantee the security of any personal information that you transfer over the Internet to us.

How long we retain your data

Information collected on our website will only be retained for as long as necessary to fulfill the purpose for which it was collected. In general, we will automatically delete your User Area account information 2 years after you no longer have any active services with us. Since we offer a service for customers worldwide and we need to comply with regulations across the globe in regard to retention of personal information related to contractual agreements, provision of services, financial, billing, invoicing operations and tax calculations, a versioned copy of your contact, payment and billing personal data associated with your past invoices is stored for a period of 10 years after deactivating an account. Your personal data is deleted automatically by our systems in accordance with these retention periods.

Your Rights

You have the right to ask us specifically what information we hold on you. If you need assistance, you can contact us directly. We will reply within 30 days of your request.

Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post the updates to this Privacy Policy here.

Data Protection Authority

In the EEA, you have the right to direct questions or lodge a complaint about our treatment of your personal information with our supervisory body for data protection – the Information Commissioner’s Office in the UK, at any time at: Information Governance department Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF

Further questions and contacts

If you have any questions regarding this Privacy Policy, if you wish to exercise any of your rights in relation to your personal information, or if you want to object to the collection or processing of your data by Signature, whether entirely or partially, please contact us at [email protected] or our Data Protection Officer who can be reached at [email protected]